Not about the Money
Steven decided to sue American Airlines for $7 million, and it wasn’t pretty. People only saw a privileged man crushed about his lack of luxury transportation. No one really knew how hard it was for Steven and that it had little to do with the money.
Betrayal
Overall, Steven felt betrayed, which is why he started the lawsuit. He claimed that if there had been a problem, American Airlines should have told him to change the way he used his AAirpass. Ultimately, that was the issue, but he had no idea!