The Accusations
American Airlines claimed that Steven used the AAirpass card fraudulently by booking seats using fake names and then filling them with his carry-on bags. The company also said he had booked flights that he didn’t intend to board.
No Idea
This was a shock to Steven, especially since he left everything to his friends at the company when he required a seat on the plane. He had never been told that he had done something wrong or incorrect.
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